Privacy Policy

Last updated August 16, 2026

This Privacy Policy explains how Azerbaijan Travel ("we", "us") collects, uses, and protects your personal information when you use our website (azerbaijantravel.com and apply.azerbaijantravel.com) to book a tour or apply for e-Visa assistance.

1. Information we collect

To process an e-Visa application or booking, we collect:

  • Identity information — full name, date of birth, nationality, and passport details.

  • Contact information — email address, phone number, and permanent address.

  • Travel information — travel dates, purpose of visit, place of stay, and occupation.

  • Documents — a scan or photo of your passport and any other document you upload.

  • Payment information — handled directly by Stripe, our payment processor; we do not store your full card number.

2. How we use your information

We use the information above to:

  • prepare and submit your e-Visa application or tour booking;

  • communicate with you about the status of your application;

  • provide customer support and respond to your enquiries;

  • comply with legal and record-keeping obligations.

3. Who we share it with

We share your information only where necessary to provide our services:

  • Relevant government authorities — to submit and process your e-Visa application.

  • Stripe — to process payments securely.

  • Our email delivery provider — to send you confirmation and status update emails.

We do not sell your personal information to third parties.

4. Data security

We store your data on access-controlled servers and use encryption in transit (HTTPS) for all data submitted through our website. Access to applicant documents within our admin systems is limited to staff who need it to process your application.

5. Data retention

We retain application data for as long as necessary to provide our services and to meet legal, tax, and record-keeping obligations, after which it is deleted or anonymized.

6. Cookies

We use cookies to remember your language preference and to keep you signed in where applicable. You can control cookies through your browser settings, though disabling them may affect parts of the website.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

8. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact us

Questions about this Privacy Policy can be sent to info@azerbaijantravel.com.